First-Line Supervisors of Housekeeping and Janitorial Workers: Job Overview and Career Path
First-line supervisors of housekeeping and janitorial workers are responsible for managing and leading a team of cleaners tasked with maintaining the cleanliness and orderliness of a building or facility. They are typically responsible for overseeing the work of a group of room attendants, janitors, housekeeping aides, and other cleaning personnel to ensure that the facility is kept in a clean and orderly condition.
Job Description
The tasks of first-line supervisors of housekeeping and janitorial workers include setting cleaning schedules, ensuring that all areas of the facility are cleaned and maintained to the expected standards, ordering cleaning supplies, managing staff, and training new hires. These professionals also act as liaisons between employees and management, moderating conflicts and relaying information between the two parties.
Some of the typical tasks of a first-line supervisor of housekeeping and janitorial workers are:
- Inspect facilities or equipment to ensure specifications are met.
- Assign duties to employees.
- Confer with other supervisors to coordinate operations or activities.
- Schedule employee work hours.
- Train employees in proper work methods.
- Resolve worker problems or collaborate with employees to solve problems.
Educational and Training Requirements
Although there are no strict educational requirements for first-line supervisors of housekeeping and janitorial workers, most employers prefer candidates with a high school diploma or equivalent. Some employers may also require candidates to have relevant work experience, especially in a supervisory or leadership role.
Many first-line supervisors of housekeeping and janitorial workers receive on-the-job training, which may last for several months. During this training, supervisors learn about company policies and procedures, as well as the proper use of cleaning equipment and supplies.
Career Progression
Many first-line supervisors of housekeeping and janitorial workers begin their careers working as housekeeping or janitorial staff. They may then be promoted to a supervisory role after demonstrating their leadership skills and dedication to the job.
From there, they may progress to higher-level leadership roles, such as assistant director of housekeeping or director of environmental services, which may involve managing a larger team of employees or overseeing the entire department’s operations.
Getting into the Field
If you are new to the field and interested in becoming a first-line supervisor of housekeeping and janitorial workers, some tips are:
- Look for job postings for housekeeping and janitorial positions and apply to gain relevant experience.
- Study certification courses for housekeeping and janitorial workers to gain specific credentials.
- Take advantage of on-the-job training opportunities to develop leadership skills and demonstrate your potential to become a supervisor.
While the job of first-line supervisor of housekeeping and janitorial workers may not be glamorous, it is an essential component of maintaining a clean and safe environment for employees and customers. With the right training and experience, this role can be a stepping stone to higher-level management positions in the hospitality industry or beyond.
First-line Supervisors of Housekeeping and Janitorial Workers
| Geography | Job Level | Union Status | Salary (Avg.) | Salary (Experienced) |
|---|---|---|---|---|
| US National Average | Level 04 | Nonunion | $34,257.60 | $38,105.60 |
| US National Average | Level 05 | Nonunion | $46,820.80 | N/A |
| US National Average | Level 06 | Nonunion | $49,566.40 | N/A |
| US National Average | Level 07 | Nonunion | $62,025.60 | N/A |
| US National Average | Entry | Nonunion | $38,105.60 | N/A |
| US National Average | Experienced | Nonunion | $54,558.40 | $54,537.60 |
| US National Average | All levels | Union | $59,758.40 | N/A |
| US National Average | All levels | Nonunion | $45,240.00 | $42,952.00 |
| US National Average | All levels | N/A | $48,464.00 | $46,176.00 |
| New Haven, CT | All levels | N/A | $63,273.60 | N/A |
| Coastal Plains Region of Texas nonmetropolitan area | All levels | Nonunion | $33,945.60 | N/A |
First-line supervisors of housekeeping and janitorial workers are responsible for overseeing the work of cleaning staff in various settings such as hotels, schools, hospitals, and commercial buildings. According to national average salary data, the salary for this occupation ranges from $34,257.60 to $62,025.60. The salary for entry-level positions is $38,105.60, while experienced supervisors can earn up to $54,558.40.
In general, unionized supervisors tend to earn higher salaries, with a national average salary of $59,758.40. However, data suggests that nonunion supervisors can also earn competitive salaries and benefits.
New Haven, CT, is one of the highest-paying geographies for this occupation, with an average salary of $63,273.60. On the other hand, the Coastal Plains Region of Texas nonmetropolitan area offers the lowest average salary for nonunion supervisors at $33,945.60.
