First-Line Supervisors of Security Workers: An Overview of the Job and Paths to Get There

First-line supervisors of security workers are responsible for overseeing the daily operations of security personnel in various organizations, including airports, hospitals, banks, and malls. They play a critical role in ensuring the safety and security of the employees and customers in their workplace. This article will delve into the specifics of the job of a first-line supervisor and provide insight into the education, training, and experience required to achieve this position.

What Does a First-Line Supervisor of Security Workers Do?

A first-line supervisor of security workers has several responsibilities that vary depending on the industry and size of the organization. However, some of the typical duties include:

– Hiring, training, and scheduling security personnel
– Monitoring CCTV cameras and addressing security threats in real-time
– Developing and implementing safety and security procedures
– Investigating incidents and preparing incident reports
– Collaborating with other departments to maintain a secure environment
– Ensuring that security personnel comply with organizational policies and regulations
– Conducting performance evaluations and providing feedback to the security team

To illustrate, here are some examples of first-line supervisors of security workers:

– A security manager at a large hospital overseeing a team of security guards that patrol the premises, guard against theft, and respond to emergency situations.
– An aviation security manager at an airport ensuring that TSA policies are adhered to, maintaining order in the terminals and aboard planes, and coordinating with federal agencies to minimize aviation risks.
– A security director at a financial institution implementing preventative measures such as security cameras, access control systems, and training for employees and customers, as well as handling difficult situations like robbery or fraud.

Education and Training Requirements

The path to becoming a first-line supervisor of security workers may vary depending on the company or industry. However, it is common to have a high school diploma or equivalent for entry-level positions. An associate’s or bachelor’s degree in criminal justice, business administration, or a related field may be beneficial for advancement in the field and to be competitive.

In addition to formal education, many employers require relevant training and certifications, such as:

– Security Training Programs: These programs provide training in security protocols, communication, report writing, and handling sensitive information. Many states require security guard training and licensing before you can work.
– Project Management Courses: Fundamental project management training can equip a security manager with the skills and knowledge required to handle small to large-scale projects.
– Crisis Management or Emergency Response Training: A security manager may have to handle emergency situations, natural disasters and may need specific training.

Experience

First-line supervisors of security workers often need several years of experience in security roles. Employers generally prefer candidates with a security, law enforcement or military background.

Progression to the Next Level

In the field of security, there are several opportunities for advancement, including promotion to a higher-level management role. Paths of promotion may vary from company to company, but here are some common progression steps:

– Entry-level security position: As a security guard, you gain some experience in the industry and work your way up.
– Shift Supervisor: After developing some experience, you could become a shift supervisor. A shift supervisor will be responsible for a few subordinates and report to a higher-level manager.
– Site Supervisor: A site supervisor is an experienced employee that is responsible for multiple security guards at a site and reports directly to a higher-level manager.
– Security Manager, Director, or Coordinator: A security manager will be responsible for all security functions and oversee team members, contractors, and vendors.

Getting into the Field

To get into the field of a first-line supervisor of security workers, you can start by applying for a general security position and gaining experience. A college degree or certification which specifies your skill in controlling risk and managing security incidents can also make you stand out. Networking and getting to know industry professionals can also help you secure a position.

Conclusion

First-line supervisors of security workers are responsible for ensuring the security and safety of people in various organizations. They manage a team of security guards, collaborate with other departments, develop procedures, and conduct investigations. To be competitive, individuals need a high school diploma, some formal education in relevant subjects, and several years of experience. A career in security management involves progression, with opportunities to move up to higher-level roles. Anyone interested in starting in this field can begin by applying for entry-level security positions and gaining necessary experience and qualifications.

Salary Data for First-line supervisors of security workers

The occupation of First-line supervisors of security workers is responsible for overseeing and coordinating the activities of security personnel, ensuring that they are performing their duties according to established procedures, and taking necessary steps to maintain a safe and secure work environment. Here is the salary data for this job:

The presence of a union can have significant effects on this job. Unionized workers may have greater job security, higher wages and benefits, and more opportunities for training and advancement. However, unionization can also lead to more rigid work rules, less flexibility in scheduling, and a more adversarial relationship between management and employees. It is important for first-line supervisors of security workers to be aware of the potential effects of unionization and to develop effective strategies for managing a unionized workforce.